together life's brighter
How does it work?

How does it work?

Your Needs and Our Services

Our personalised approach recognises and embraces your choices and independence.  Our support is dependent on what level, type and amount of care you require, whether you need health care or support due to short or long-term illness or injury, disability or mobility needs.

Assessment of your needs

Every service we provide is designed to meet your needs so it is very important that your requirements are assessed correctly. We believe strongly that you should be at the centre of this process. Your assessment can involve family and friends if you choose and is completely free of charge and without obligation. This consultation can take place anywhere you feel comfortable with our friendly and experienced Care Agency Manager.

Planning

Once this assessment is completed, together we start creating a plan for your care. This is called a Care Plan and it is individually tailored to meet your needs and wishes while promoting your dignity. As with the needs assessment, you are placed at the very centre of the planning process along with those close to you if you wish. 

Service Delivery

Shine believes that our relationship with you should be positive and reliable. This is why we will work hard to make sure you are cared for by excellent and consistent staff at regular, pre-agreed times. All our carers are carefully chosen, friendly and highly trained. The key to our success is our dedication and commitment to providing a service that is not only flexible and friendly, but is reliable and focuses on the little things in life that make all the difference.

Funding

Shine Homecare offers services which range from thirty minute visits right through to Live-In care. Our high quality services are provided at competitive rates that are based on your individual needs assessment and we offer exceptional value for money. We will provide you with a full and complete quotation. Often there is funding available to meet the costs of your care and we can help you with this.