Meeting your needs
Assignment of Health Care Support Workers
At Shine Homecare, we truly believe in the importance of quality and continuity of care and that’s why we will strive to provide you with the same team of carers who you are familiar with. The process of choosing the Health Care Support Worker will involve a sensitive review of your overall care needs and wishes. Shine Homecare endeavours to introduce our carefully selected carers to you and your family before your care commences. This allows time for all parties to meet and begin your relationship together in an open and honest environment. Of course you retain the right to request a change in your Health Care Support Worker at any time and the Care Agency Manager will make every attempt to accommodate such requests with immediate effect.